They have Hi, Do everything from enrolling in online banking to opening a business account, and more. After waiting on this amended return I experience bad weather and financial birding due to the floods in California. Ive read numerous thread on reddit that people having similar issue. Even turbotax doesnt want to step in regarding this issue. What a scam. Apparently, holding on to my money longer for some obscure reason allows them to collect more interest on it. This message appears to contain sensitive information. "@context": "https://schema.org", You can attach a file by clicking Attach a file (2), then click "Add+". 2023 TPG-TP | A Green Dot Company NMLS ID 914924 | Technology Privacy Statement View refund status. Return my MONEY. Through a virtual appointment, you have the same face-to-face interaction that you would have in your local branch but without leaving your home. Noboby seems to want to help even after sending me an email saying they will reissue the check for the other client. You can let us know of your plans in three different ways. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. (805) 564-0298. To speak to a Customer Service Representative, please visit our Contact Us page for our Customer Service hours and contact information. I suppose to receive a total of $3,734, and instead received $2838. Initial Bank of Santa BarBara complaints should be directed to their team directly. When presented with the secure email form, enter the email address of the recipient in the "To" field (1). Let us know when and where you are traveling before you go so we can place a flag on your debit and credit cards to ensure they stay active. Deposits made before the branch opens are processed the same business day. When taxpayers pay-by-refund it's an easy way to get paid. Santa Barbara TPG makes tax time easy For Tax Professionals For Taxpayers For Check Cashers The easy way to pay for tax preparation No up-front fees Tax preparation fees are paid from the refund so there's nothing to pay up-front1 Safe & convenient Secure, fast payment with convenient refund disbursement options As fast as e-filing A minimum opening deposit of $25 is needed to activate your account (once youve been approved). You can call the appropriate number below, complete a. As time went on still no refund called IRS TOO MANY TIMES was told to contact sbtpg because they havent recieved anything so I contact sbtpg again and was told that my money was sent oct 7 2022 it is almost April 1 2023 still no money in my account or in the irs system to send me my money direct . Understand and navigate the home buying process. You can find contact details for Bank of Santa BarBara above. Beneficiary Account number: Provide account number, Beneficiary Bank: Wells Fargo Bank Save time by having TPG automatically collect your tax preparation fees from these clients. Havent found what youre looking for? It is frustrating that i cant get a "supervisor" or any higher up to look at this. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. It's 1-24-23 and I still don't have it. Refund information Refund. I have 2 tax locations and still no help Jan 2nd. You can also get help with the mobile app, opening a checking or savings account, transferring money and more. Click here to scroll back to the top of the page, Click here to close the quick links modal. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Contact us for more info Contact Us Fully Integrated Software Providers Santa Barbara TPG is integrated with industry leading tax software providers. Our routing number for all transactions is 122234783. I need someone to actually call me. This option also has an additional charge from the bank that processes the transaction. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Learn about loans or talk to a loan officer. you'll find a Civista checking account for the way you live. Tracy The tax advocate probably wont do anything either. Fill in the registration information (be sure to remember this password), then click Continue. I have $7000 wrapped up in taxes from 2021 and my family is suffering because of it; I made that money and depend on it for my family now it's 2023 and still no money sent they lie and said they sent it to irs they sent out a check 3 times I never received nothing I've been trying to get lawyers I have no one to help me with this I don't even have money to afford a lawyer it's really bad im in distress and disbelief that the government would let this happen to me. Keeping your data safe is our top priority. I have called them several time. They said it would take 10 to 12 weeks for the IRS to receive back my refund. On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. SBTPG responded quiclky with a phone number. (833) MBT-4SBA or (833) 628-4722 Refuse to update my information. Whether you like bundling benefits for everyday savings or keeping it simple with free checking, you'll find a Civista checking account for the way you live. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. "sameAs" : [ Beneficiary Routing number: 121000248 You can also contact the IRS at 1-800-829-1954 to initiate a refund trace. Contact me directly for any details. Fixed the issue. tax refund - omitting a number in my checking account, Albuquerque Periodontics and Implantology, Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. For 24-hour assistance regarding your lost or stolen card, contact U.S. Bank Customer Service: 800.872.2657 for personal debit cards. Tomas. Discover convenient access and tools to manage your growing business. Headquartered in Santa Barbara, CA, it has assets in the amount of $182,818,000. All Rights Reserved. U.S. Bank800 Nicollet MallMinneapolis, MN 55402. The IRS did a trace. Under Subcategory select "Travel Notice". This review was chosen algorithmically as the most valued customer feedback. For debit card questions and concerns like reporting a lost or stolen card or making a transaction dispute, please call: For fastest service, please have your full debit card number ready. This includes cases when we request you to send us documents or other financial information. In that message SBBTPG said that my refund was sent back to the IRS on 10/7/2022 with the lead number 10052211. I have read several others dealing with the same issue on the BBB website with no results. I am missing $896 from my tax return! Taxpayer info. 1 Check with the IRS To view your refund status Go to IRS website 2 Check with TPG To view your refund transfer details Login to TPG Need help? So is Turbo Tax! If youre on Google, search for U.S. Mortgage, home equity and credit products are offered by U.S.Bank National Association. I obtain a tax advocate to speed up the process the advocates supervisor frustratingly deposit my money in a TurboTax account because that was the last account information listed on my return. I have missed the compliance training due dates due to the lack of help. Please notify us at 800.604.9368. I have been attempting to call SBBTPG and when I called it ask me to enter my social but they says its not recognized. Use our Online Request form below and we will follow up with you. Youll need a social security number, or a W-8BEN with supporting documents, and a valid form of identification. They're still holding it 7-10 business from that. Lobby: Mon-Fri, 9am-5pm. (805) 963-7511. You may also select Locations in the upper right corner of the page at usbank.com to start your search. Find more specifics and get answers to other common questions under support for appointment scheduling. Beneficiary Customer: Name/Names 1 Checks up to $7,500 cashed for a cost up to $8 Posted on June 12, 2022 by June 12, 2022 by, Here are some quick points of contact: Customer Service (805) 963-7511 Mon - Fri (8am-6pm) (800) 348-0146 Mon - Fri (8am-6pm) Online Banking Support (800) 348-0146 Mon - Fri (8am , To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. { I should have gotten the check. Stay up to date with news and tips for your financial wellness. All Rights Reserved.20092023 Montecito Bank & Trust. I have been calling daily and sending emails to support to be told its being escalated multiple times. The irs said they never received my money from them SBTG ,I never used there services only TurboTax once my bank account was close that was the perfect way to send my money else where and not back to irs ! You can follow the instructions in this link here to contact SBTPG. Contact Us - Santa Barbara Tax Products Group Contact Us Get answers to your questions right away. Bancorp and affiliate of U.S. Bank National Association. , Santa barbara bank customer service. You will be redirected to our online Wealth Management portal, to access your account. Please check with your wireless provider. Please return this unauthorized amount service fee. Call me to let me know its done its been a whole month! No feedback yet. Mon-Fri (9am-2pm). Get assistance with a new home purchase, refinancing and other services. My refund date was April 6th 2022 and I had closed the account that my money was going to for my understanding TPG was supposed to send my money back to the IRS since they were unable to deposit the funds in my account, They never did Ive been getting the run around trying to figure out where my 2021 tax refund is sbtpg was the last to have it told me it would take 8- 10 business weeks to send my refund check back to irs . Contact Information. Member FDIC. ] Can't beat that! I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). You should consult your tax and/or legal advisor for advice and information concerning your particular situation. This can be paid with a prepaid, debit or credit card, a transfer from another U.S. Bank account or a transfer from another financial institution. I received a deposit to my bank account for my Federal Tax refund in the amount of $2788.85 which is &55.15 less than the expected amount of $2844. I just want my funds ASAP. Thank you. Set up with a banker or send domestic transfersonline. Get up-to-date reporting on the status of clients and where they are in the Auto Collect process, Don't want to collect from specific clients? After you finish your message, click Send (3). Montecito Bank & Trust does not endorse the information, content, presentation or accuracy of any other web site and is not responsible for it, its security practices or privacy policies. I would like my money sent to my account, I am a tax professional that has been taking through thr ringer about my clients refund. Will not use them again ever. What happens if my direct deposit is returned? How do I get in touch with customer service? Next, select Customer Service at the top of the dashboard and choose Contact us. Click the link in this email to activate your account. If this is not fixed by tax season I will be filing a lawsuit. see details below. Download our mobile app to get started today!*. Thanks! Hours at walk-up window and drive-up locations are weekdays from 9am-5pm.To speak to a Customer Service Representative please call (805) 963-7511 or (800) 348-0146, Monday-Friday, 8am-6pm. Submit your question using this form, and we will reply within one business day of receipt of your message. I want my money. I have also emailed TPG-CSsupport@greendotcorp.com with no response. If your inquiry is related to volunteers, please complete and submit our Volunteer Request Form. Order through a bankeror learn moreonline. Find the Santa Barbara TPG contact information for tax professionals. page and it says that your refund was sent to your bank, but TPG hasn't received and released your refund please be aware that the IRS may indicate funds are available days before they are released. I recently called the irs and said they still dont have my funds back. Note, this is not a confirmation of your appointment, a branch associate will contact you to confirm a final date and time. Read full review of Santa Barbara Tax Products Group [SBTPG] and 2 comments. Please contact me if your interested in joining. Open an account today. PATH Act - Creating refund delays; TPG-TP | A Green Dot Company NMLS ID 914924 | Technology . You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? Lost or stolen card? I am not a scam. The on/off switch for your Civista Debit Mastercard. They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. the fast, secure, and free way to switch your automatic payments & direct deposits. No one has called to help. Click here to close the Online Banking Modal, Click here to scroll back to the top of the page, Click here to close the quick links modal. (800) 348-0146 Mon-Fri (8am-6pm), Montecito Bank & Trust Click here to get notifications about new complaints of Bank of Santa BarBara. Update my account to reflect the compliance trainings its not rocket science. Click here to close the Online Banking Modal. SSN. Beneficiary Account number: FWD/122234783 Montecito Bank & Trust does not endorse the information, content, presentation or accuracy of any other web site and is not responsible for it, its security practices or privacy policies. Ask, or enter a search term below. Then I was told itll take 8-12 weeks for irs to receive my tax refund from sbtpg . Find yours below and contact them to enroll with TPG. My company name is The Whiz Kidd Fs contact [protected]! Or text GET APP to 872265 to receive a download link. Identification for non-U.S. citizens includes a foreign passport, visa or an I-9. Bring a valid ID and a signed physical card to the branch. Downtown Santa Barbara 1000 State Street Santa Barbara, CA 93101 (805) 564-0213. For FAQs and Guides visit ourResource Center. Personal Checking made for you. For wiring information, 2023 Montecito Bank & Trust. Federal/ State refund amount. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. I moved but did a change of address. Use an envelope, night deposit bag or tamper-evident bag to make a deposit outside of regular branch hours. 2021 Copyrights. After your account has been verified, click Continue. }. I received a message from SBBTPG after I reported not getting my refund to the BBB. Compare our traditional and specialty checking accounts today. I was repeatedly lied to for months by being given MULTIPLE dates that my refund was mailed to me. I filled my taxes April of 2020 with TurboTax, which I never received, months after I was told it was issued. "https://twitter.com/taxact", U.S. Bank virtual appointments use two-way video streaming technology to support your banking and financial needs. Money owed to Ariel obroen, Got about 6 lol. Looking for the ability to control your card from your MB&T Mobile app? Those under the age of 18 must of a co-applicant. Another option is to click on the map and select the Search this area button. 1483 East Vly Rd, Santa Barbara CA 93108 Phone Number:(805) 565-4560. Use your Visa, Mastercard or Discover card. the fast, secure, and free way to switch your automatic payments & direct deposits. Looks like this company has no reviews or no complaints yet. Refund - that was deposited in error from irs an I have yet to receive it, SBTPG group holding2021(filed on 2022) my refund since Dec. My federal refund was released to sbtpg on 2-24-22. The Bank of Santa Barbara was established on Dec. 19, 2005. Early Tax Season: January 2 thru January 15 Mon-Fri: 7am - 4pm Sat: 7am - 11am Sun: 7am - 11am Peak Tax Season: January 16 thru March 12 Mon-Fri: 6am - 5pm Sat: 7am - 4pm Sun: 8am - Noon Support How do I contact Santa Barbara Tax Products Group (SBTPG)? Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. CA state franchise tax return suppose to be $1732, only received $1,450. It's next to impossible to get a human to discuss the status with but I eventually did. Beneficiary Bank: Montecito Bank & Trust You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to . "contactPoint" :{ I called today just to be on hold for an hr. Please consider using Secure Message through online banking for these types of requests. Deposits in The Bank of Santa Barbara are insured by FDIC. Needed for documents such as loans, title companies, power of attorney, passport authorization and more. Is this your company? "https://www.instagram.com/taxact", 2023 Montecito Bank & Trust. The Bureau of Fiscal Service may need to review your claim before they can re-issue your IRS refund check, which can take up to 6 weeks to complete. Everyone is so friendly and helpful. Is this a scam company? Ive already requested my fund back to be send back to irs since January 2023 it is now march. Now I'm being told my refund was sent back to IRS on 10-21-22 but as of 1-23-23 the IRS has not received it. Store Hours. }, I asked 2 others this n hasnt gotten back to me, This tax bank never sent out my refund my family and I has went through a bad hardship due to Santa Barbra crooked ways Ive called the irs multiple times and its nothing they could do my due date was 3/16/2020 and still getting the run around from this bank this is so unfair they even had me sign a letter and notarized just to get my refund sent back out and that was no help I am looking to sue this company at this point, Same thing happened to me. If you are reporting this after business hours or on the weekend, please contact our Service Center at (805) 963-7511 and follow the prompts. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. Please RETURN the money. To speak to a Customer Service Representative, . Be the first one to share your experience. 12 E. Figueroa St. SB, CA California, San Bernardino, 93101 United States Bank of Santa BarBara phone number 805-730-7860 0 0 Bank of Santa BarBara website See Also: Tax products group customer service Preview / Show details "url": "https://www.taxact.com", About us Privacy Policy A Green Dot Company NMLS ID 914924 Santa Barbara Tax Products Group, 2023 They cant find it. Most U.S. Bank ATMs let you check your bank account balances, deposit cash and checks, transfer money between accounts, make payments and reset your card PIN. Well my 2020 was held up by IRS for paperwork took me almsot 2 years to get straight after 4/5 months Turbo Tax took their fees. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. Auto Collect is available for the handful of clients that choose to pay-by-refund but don't receive their tax refund. Headquartered in Santa Barbara, CA, it has assets in the amount of $182,818,000. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. If you prepared your own return online call: 877-908-7228 If you used a tax professional call: 800-901-6663 Business Hours All times are Pacific Standard Time. Submit your request and a branch associate will be in touch to confirm your date and time. Use the filters to narrow down your search. Desired outcome: Find hours, directions & financial services provided. Desired outcome: Santa Barbara TPG offers several check cashing solutions with national brands to help you cash checks issued by TPG. If you suspect suspicious account activity or receive an email, voice mail or text message that appears to be from us, but you suspect to be fraudulent, please do not click on any links or attachments or enter any requested information. Here we are in march of 2023. Investment products and services are: Not a deposit Not FDIC insured May lose value Not bank guaranteed Not insured by any federal government agency. They refuse to send another check. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! Please use our Secure Mail service for sending emails to MB&T associates concerning personal or business banking matters, when confidential information is involved. I filed with Turbo Tax for 2020 Tax year. 1Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. Santa Barbara Tax Products Group [SBTPG] reviews & complaints Santa Barbara Tax Products Group [SBTPG] Customer Support Rated Extremely Low 5 Resolved 232 Unresolved 2% of 237 complaints were resolved File a complaint Table of contents Verified Share Complaints Contacts Wealth management professionals from U.S. Bank and our affiliate U.S. Bancorp Investments can help create a plan that meets your needs now and in the future. How do I find a U.S. Bank branch or ATM when Im traveling. Easily remove them from the program. https://ttlc.intuit.com . Submit a complaint and get your issue resolved. If this is your situation, call (800) 304-3107 to see if all or some of your refund is being collected through the Treasury Offset Program. As concise as can be this company is fraud stolen my taxes my identity and has an account in my name ! All of my money deposited into my account immediately plus the $10 fee. 3,385 was the amount of my refund and I would like for someone to call me so I can get the amount above that is owed to me that is still in the SBBTPG possition according to not only turbo tax but also the IRS. Enter your email address when prompted, then click Continue. Go to the menu in the app and select CardControl. Tess Harris State Street Master Planner (805) 564-5563 StateStreetMasterPlan @SantaBarbaraCA.gov To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. * Montecito Bank & Trust does not charge for the Mobile Banking service; however, your wireless provider may charge for Internet access and text messages. Its customers are served from 2 locations. Enter your address, city, state or ZIP code. my name is sharon sweat i have also been trying to get my return from TPG who is holding onto my money and lieing about it. Santa Barbara Tax Products Group [SBTPG] Customer Support Rated Extremely Low. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. Civista Bank provides banking services in connection with a tax refund program of Santa Barbara Tax Products Group (TPG). Desired outcome: "https://www.facebook.com/taxact", Ive contacted them via email and calling their CS number ending on 7228. With CardControl you can turn your card on and off on your own? I never used this company services for anything, I used only TurboTax. I want my money in my bank account or in my mail box. My deposit was denied due the account being closed so I was told a first check was mailed out and i never received it, so I filled out the paperwork to get another one mailed which was mailed out on March 28, 2023, per their website, well today is April 11, 2023, and I have still not received my check. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. I want my money back and this company reported as fraudulent. Fees were taken out more than once but no check was EVER mailed. They didn't do that. THEY OWE ME $5.531.80!