This jitem and countless others go unchallenged. Lego is really protective of their wares and their products. They paid straight away, and the delivery address was a . Reported twice an item well before the end of the listing, but allowed to continue to the auction end. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. I am upset at eBay because they are not being transparent and they will never tell me what I am doing wrong with my listings. These official replicas really look the same as the original product but are only cheaper. You didnt receive the item as promised by the seller. If a deal seems too good to be true, it probably is. But you have to follow eBays policies to be covered. Ebay doesn't decide if something is fake or not. So, I purchased the shipping label the cost was13.34 which was taken out of my Personal Banking Account but that never happen before, and no total was given me of the balance left from the sale of the boots. I don't think those brands team up on the same day to find a fake listing. I had a listing removed the other week for violating ebay's counterfeit policy. When Simon Lane was looking for a new John Deere tractor for his farm, he thought he hit the jackpot when he found one on eBay at a below-market price. - last edited on Autographed items, Certificates of Authenticity (COAs), and trading cards policy. If you find an item on eBay that you think is fraudulent, report the listing directly. However, I do access eBay (including the boards) from my iPhone or iPad, by opening one of the web browsers on the mobile device (Safari, Firefox, Chrome, etc.) They readily cooperate with law enforcement and encourage scammed users to make a police report with their local authorities. Perhaps if eBay banned such sellers with a zero tolerance poli. Remember that if an offer looks too good to be true, it probably is. I know for a fact they are real products because it comes from a authorized store. If you get a freebie, assume its a scam and that the scammer is using stolen credit cards. Please refer to the actual policies for terms conditions and exclusions of coverage. I then pack it and send it to E bays Global Shipping in Kentucky and send the tracking number to the buyer. It is calculated using the information contained in your Equifax credit file. The buyer receives the item but claims you sent an empty box in other words, accuses you of fraud. Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them. eBay involves a lot of trust on behalf of the buyer and the seller, but its relatively easy for that trust to be exploited. What anyone else sells is completely irrelevant. Ummm, you do know eBay is a e-commerce business, right? Scammers will often pose as buyers and use consumer protection measures to help them defraud honest sellers. 3- Don't expect fast result. Think about it, how does eBay know for certain that every item they claim is fake - is actually fake? The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program at no cost. FullmetalPain22 7 yr. ago I have been talking to someone with same story Im trying to buy a car. Many scammers will sell cheap items to boost their overall rating before trying to scam people on more expensive listings.. So, I cancel the order and sent in a statement. Disputing the chargeback can take a lot of time and hassle on your behalf. eBay is full of listings for legitimate high-quality items. TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. The best part is that shopping on eBay Authenticate costs you zero extra dollars. You can also contact your local post office to try and determine where the package was delivered (and its weight) to gather further evidence for your claim. Knockoff electronics, such as headphones or accessories like a charging cable. 12-29-2021 Theyll tell you to file a report with the police and then wash their hands of the matter. If you want to fight it, you need to contact the Verified Rights Owner. The sale of counterfeit items now represents 3.3 percent of world trade, according to the Organisation for Economic Co-operation and Development, an international group with 36 member countries. kh-cathy. https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/. (Never let the seller persuade you to move the conversation to an off-site email or messaging platform.). Requests for additional fees throughout the process for shipping, gas, or other expenses.. eBay should explain why they take down my listings and ASSUME they are all fake. We may have to remove a listing if it violates our policiesor ifthe rights owner asksus to. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. View basket for details. I have multiple people selling my exclusive product for less that I sell it for on Ebay. It's usually not a good idea to trade with accounts that have bad feedback. Buyer Issues a Chargeback. In the case of handbags or apparel, the seams will be well done with no gaps, puckers, or breaks. In addition, I was also warned concerning two adult DVDs; they were not, but, again I desisted. You have no way of knowing if another seller is having the same issue. eBay will not assist with a transaction that occurred beyond its purview. A buyer from Europe orders at item and pays for it. If you buy them, we get a small share of the revenue from the sale from our commerce partners. Review the sellers terms to ensure that youre protected if the seller doesnt follow through with sending the item.. Ebay does what a VERO member reports; as follows: This is a VERO (Verified Rights Owner) takedown. Removing them protects sellers and their buyers from buyer protection claims and financial loss. She got her full refund back and kept the ring! In cases where a buyer accuses a seller of providing counterfeit products, ebay nearly always sides with the buyer. You were suspended for relisting pulled items. Did Scammers Use Your Credit Card? Because eBay and PayPal have a record of the transaction with postage, they need proof that you sent the item in the mail - which, of course, you can't provide. Check your tracking information to see if your item is marked as being delivered, which would suggest the package is yours. So I get an e-mail from ebay saying two of my items are counterfeit. Authentic autographs and autographed items can be highly sought after items, and in some cases may be extremely rare and valuable. Be especially cautious if youre buying a common item and the listing is significantly cheaper than other options. Providing a resolution if a buyer reports a problem. Scan this QR code to download the app now. Call 844-280-8229 now. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. If eBay claimed your items to be fake, Id bet you would be upset at them too. Tip This policy prevents the sale of counterfeit items, which are illegal, and could expose sellers to legal risk. Thats unfortunate, but I guess thats how eBay wants it to be. Unfortunately, scammers take advantage of this system and may: If you fall for a fake second chance offer, youll pay the scammer but never receive the item. Fraudulent sellers create fake listings that include misleading information or prices that seem too good to be true., If you engage with the seller, theyll either trick you into paying for fraudulent or broken items, convince you to send them money outside of eBays platform (so you cant file a dispute), or lure you into giving up personal and financial information which they can use for identity theft., In many cases, scammers use high-pressure sales tactics that make it hard for victims to notice red flags.. https://www.reddit.com/r/Ebay/comments/gcc0d1/false_accusations_of_counterfeit_items_on_ebay/. Examples include fake, counterfeit, broken, or damaged items. This scam is particularly hard to catch since, on the surface, everyone comes out ahead. . Ask the seller if the images they have uploaded to eBay are of the actual bag youre buying, for instance. Access your favorite topics in a personalized feed while you're on the go. Related: How To Tell if Someone Is Scamming You Online , Most eBay scams stem from fraudulent listings or misleading sellers. If youre a trusting person, you may send the item in good faith, assuming the email is authentic. In order for it to work, sellers must provide proof of item delivery. Record any serial numbers or unique codes. I really feel like I am not getting any protection from scammer buyers on eBay. Buyers want to shop with confidence, and this is an easy way for them to do it. A buyer may see your item and offer to pay for it privately rather than using eBays official payment channels. All ebay does is get a notification from the Rights Holder that XYZ needs to be removed. The seller has three days to respond. I have had a few people say they didnt receive their orders when I know I sent out to all of them. However, it isnt until you send the money that you realize the vehicle doesnt exist.. For example, scammers may offer great deals on the latest gaming consoles, video games, or vintage items (like out-of-print Lego sets)., But hidden within the description, it will say that the listing is for the box only., In another variation of this scheme, scammers list high-demand and expensive items for a low price; but somewhere in the listing, they state: This is for a photo only or Actual item may appear different than photos. When your package arrives, you discover that you purchased only a photo of the item., The scammer is hoping youll hurry to get a good deal or use the Buy Now feature to get the item before someone else does.. Digital content (including NFTs and other intangible goods), Real estate, websites, and businesses for sale, Look for warning signs of a scam such as not receiving a tracking link, or getting tracking information that doesnt work.. Scammers know this and will sometimes offer high quality, brand-name items for sale at a very attractive price. Examples of counterfeit products include: Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, loss of buyer or seller protections, and account suspension. The scammer only needs to say they suspect something was wrong and most institutions will chargeback straightaway, regardless of whether they already have the item or what condition its in. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. If someone asks you to text or email them at any point of the sale, this is a scam 100% of the time. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment. E bay is now forcing sellers to buy their shipping labels at a higher cost and still making a lot of money from it. But as a buyer, keeping goods bought with a stolen credit card can put you at risk of losing your account or being investigated as an accomplice to the fraud. She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. When theres an issue with your purchase and you reach out, theyll claim they need personal data or financial information before they can fix your order. We know your shopping standards are high. Disclosure: This post is brought to you by the Insider Reviews team. I could not even upload the receipt where I got the product to help win the appeal. The company UV prints or pad prints ink onto Lego pieces to customize them. Check the address on the package. Amir graduated from William Paterson University in 2015 with a degree in journalism and public relations. They are absolutely not and I have the receipt as well. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. Heres where to find. Related: Change-of-Address Scam: Why Scammers Want Your Address , eBay is full of listings for legitimate high-quality items. Omg I JUST heard that same story!!!! eBay are only concerned with issues that affect their own profit margins. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. Dollars. Since the beginning of the coronavirus pandemic, Amir has led Insider Reviews'. The one thing that I'd recommend is that after you make your listing, go to your closet, select the listing and hit edit, next, list. Luckily I was able to contact the Global center and stop the item from shipping to the buyer. Once they have the code, they disappear and make off with your gift card balance. Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. They don't have to explain anything. Related: Brushing Scam: Is This Free Amazon Package Legit or a Scam? Realizing something was wrong, she tried to dispute the charge through her credit card company but was denied because the seller had proof of delivery. E bay in many cases are making more profit than the sellers. They can claim the item was not received, claim a refund and make off with the expensive item. another scam they will say they are selling a item say half price then you purchase that item i e cost 500 you pay 200 secondhand they then will sell the item to you hoping the money will be released from e bay say they sent via e bay with a tracking number your then thinking well giving me details been honest saying that in box this not in box all week messaging this person wheres my item so convincing they said they sent without something or no its not that type so in your head your believing be here soon then you see a tracking number type it in its actually e bay standard royal mail 5 days later no item then they start saying wont come any quicker, well my advice open case instantly as 9/10 of time no tracking the buyer will reward not to get black mark against there name and tell you its ok ill sort it sorry did not come the scam they borrow your money for a week never sent a item soon as open case instantly refund loan of a few hundred quid no interest they borrowed of you perfect for people who e bay trust be careful as in meantime your waiting to open a case and hoping you lose they win either way win with borrowing money of you interest free as skint for week even better if you lose they get to keep your money please be aware of this scam happened to i was refunded by them or e bay not sure 5 days later though either way very devious. You could always try selling in a different market- many have had success on Facebook. A reseller is not going to do that.how stupid. Delivering items as described in the listing. Most supposedly rare Beanie Babies like "Princess," the purple Princess Dianna bear, are selling for a couple bucks. Discover all the ways we've got your back. From 2013 through 2017, he served as senior communications manager for Terapeak, which offers marketplace research and listing analytics to online sellers. According to eBay's policy, they will remove your items and possibly take further action by limiting your buying and selling privileges and even suspending your eBay account. Give them a chance to sort things out for you. Always contact and interact with sellers using eBays platform. You tried to cover your tracks by saying it is a TMC Bodybut TMC is having them pulled still. Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. Subscribe to our newsletter. Car & Truck Safety & Security Accessories. Copyright 1995-2023 eBay Inc. All Rights Reserved. I asked they why they are and they just told be there is a discrepancy in the listing. He's used his expertise in footwear and the footwear industry to review all kinds of shoes from sportswear giants, well-known casual brands, and startups. Other used clothing must follow our policy. PayPal Seller Protection exists to help sellers trade confidently on eBay. Miles Brignall. Counterfeit products are illegal and not allowed on eBay. Related: How To Know If Youve Received a Fake USPS Tracking Number . eBay . I make listings for new items and then - BAM - a few (not all) are claimed to be fake with no explanation given - except that eBay claims the items I bought ARE FAKE! We just accept it and move on. and typing in the address, clicking onto Discussion Forum from the main page, and then making sure that I click "Full" at the bottom of the page whenever it reverts to the mobile version. Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. As a seller and buyer in the U.S., I've witnessed an uptick in fraud attempts as recently as last week. After completing the sale normally, the seller will post the package with the correct address but the wrong name. Artifacts, cultural heritage, and grave-related items, Government, transit, and shipping-related items, Hazardous, restricted, or regulated materials. by I mean they might as well report every single listing as fake because who really knows what is fake and what is not? A chargeback is essentially a forced refund: the bank (or PayPal) cancels a transaction, taking the money back from you and returning it to the buyer. The selling of fake or counterfeit items is illegal. We welcome your feedback. . eBays policies and security systems only protect you if the transaction occurs directly on their platform. If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). I feel like eBay never has the sellers side and we are the one who makes them their money. That is true because TMC did NOT make the item so you can't call it a TMC item. We want you to be happy with your purchase and are committed to making sure you can purchase items from eBay with complete confidence. Perhaps the largest scam on eBay is the scam of shipping a falsely advertised item. He immediately cancels the order and requests a refund. For example, to be eligible for a refund you must complete and pay for items on eBay.com using a payment method approved by eBay.. They offer some sort of limited-time discount in order to create a sense of urgency. You can purchase syndication rights to this story here. If the item is sold for more than $750 the item must have signature delivery proof. If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date). Before joining the Insider Reviews team in 2017, worked as a freelance writer for Complex Sneakers and Sole Collector where he contributed to daily sneaker news and release dates, feature-length articles, and interviews with artists, designers, and athletes. In this case, the con artist is often assuming the identity of a legitimate seller whose. Its disturbing to me and I dont even know how long I am going to sell on eBay now because of this happening when I send my orders out every time I get an order. During his time at Insider, Amir previously handled deals of the day coverage, and worked as a generalist writing hundreds of reviews ranging from phone cases and headphones to bed sheets and blenders, and has also covered major shopping holidays including Amazon Prime Day, Black Friday, and Cyber Monday. How do they sell my exclusive manufactured trademarked product for lees than I do?? Soon afterward, youll be contacted by scammers pretending to be from PayPal, asking for postal tracking numbers. When a problem with your order occursit doesnt arrive or is the wrong itemthe victim calls this number. If the merchandise is fake, report the listing to eBay and let them take action to enforce their policies. Ebay doesn't give a shit about counterfeit items if the seller is Chinese and sells thousands of them. Simple. Counterfeit items include fakes, replicas, and any product that infringes on a copyright. The scammer eBay seller keeps the eBay payment, I get full payment from Etsy and the buyer gets his product. The good news is that eBay has a No Items Listing Policy so victims of this scam may be able to get their money back. At first, it might seem foolish to pass up a generous offer, but often its a trap. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. Unfortunately for you, the item is a replica of the one you sent. Here's the situation. We invest significant resources into creating a safer marketplace for our users. These items may infringe on someone's copyright or trademark. Other signs of an eBay Motors scam include: Related: Avoid These 8 eBay Gift Card Scams At All Costs . However, there are several key benefits that alleviate the concerns associated with buying big-ticket, rare, or collectible items online. Heres a list of the latest Venmo scams you need to watch out for and how you can keep your money safe. Loophole on eBay! Say hello to Amir at aismael@insider.com or on Instagram, Sign up for Insider Reviews' weekly newsletter for more buying advice and great deals, check if your item is eligible to be sold, Learn more about how our team of experts tests and reviews products at Insider here, Learn more about how we test style and beauty products. Items are only covered by the latter. - edited By clicking Sign up, you agree to receive marketing emails from Insider This will make it do that your listing goes to the top of the search list. Learn more. It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. My personal purchases mostly include collectible sneakers and rare BMW car parts, and much of my confidence in buying those things came from my own expertise. I appear to have been scammed after I sold a 450 pair of trainers on eBay about a month ago to a "buyer" in the US. If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. You can do a reverse-image search using tools like, eBay users buy items as usual from a seller (for example, a refill of coffee pods)., When the package arrives, it includes an unpurchased item of significant value (like a brand new Nespresso machine)., If you reach out to the seller, theyll explain the item was sent by mistake, but that you can keep it as a free gift., But whats really happening is that the seller has used, When the legitimate credit card owner realizes that theyve been defrauded, they file a chargeback that will most likely be covered by the bank or business where the card was used.. Heres how. Answer (1 of 6): eBay is encountering rougher waters, according to this report. On eBay, you can find the right items, at the right priceworry-free! For example, youre more likely to get your money back if you use a credit card or your paypal account [, Send fake emails to eBay users who didnt win an auction item and claim they have a second chance to buy it., Use the eBay messaging system to indicate theres a second chance to buy an item, but request that you wire the purchase price amount to a non-eBay email address. The bad news is that eBay scammers are always enhancing and adapting their schemes to trick you into giving up money or sensitive information. This ensures that youre using an official contact method, rather than a potentially dangerous phone number. If you continue to do so, the suspension will be permanent. Here are 11 ways that eBay shoppers can protect themselves against questionable sellers. There is one more scam that I have had to deal with. eBay will demand a return and the buyer sends the empty box back to you, keeping the item and the money as its refunded. 2023 Comparitech Limited. Some are targeted at buyers, others at sellers. If you keep up with it, at least 20% of those who saw your ad-posts would try it out. My paypal was recently suspended and eBay said they got a court order to do so. This is incompetence at its finest because if they really wanted to correct this issue they would have told me specifically what I am doing wrong. Becoming familiar with the scams described in this guide, and knowing how to spot the telltale signs of a scammer, can help keep you safe.. If a seller urges you to pay off the platform especially through methods that arent reversible or traceable, including wire transfers, gift cards, cryptocurrency, Zelle, or Venmo its almost guaranteed to be a scam. I saw a car in craigslist and when I contacted the seller she made a very heartfelt story that her husband passed away in COVID and she is selling his car very cheap 2011 Honda CRV for $1000. I ended up having to give a refund in fear the buyer is going to give me bad feedback. One Reddit user learned the hard way about this scam upon discovering that the seller was actually billing a different person as part of a potential identity theft scheme [*]. ath Power Consulting was compensated by Aura to conduct this study. I would LOVE to know how to not have my authentic items flagged as fake because eBay wont tell me. We operate independently from our advertising sales team. We do not claim, and you should not assume, that all users will have the same experiences. Learn More:Why Scammers Want Gift Cards (and How To Avoid Gift Card Scams) , It can be very frustrating to narrowly miss out on an item you wanted. If you have been scammed, well show you the steps you can take to report it.