While Londoners make up 60 per cent of the UK footfall, others travel from surrounding Oxfordshire, as well as big cities such as Manchester, Bristol and Birmingham. During lockdown, Bicester Village, the groups flagship location in Oxfordshire, England, teamed with American Express Black Card holders on virtual shopping events, which attracted high-spending customers from places such as Saudi Arabia and India. We are open from 10am-8pm Monday to Saturday and 11am-7pm Sunday For information on our shopping protocols visit bit.ly/2XRlTa7. 131 0 obj <> endobj Value Retail said it is now expecting around 10 percent of sales across The Bicester Village Shopping Collection to come from virtual shopping this year. In an interview following the reopening of U.K. retail last month, Malkin said that during the pandemic, the new virtual shopping offer also allowed us to embrace the traveler who historically doesnt shop remotely, via special experiences and personal shopping. Now the focus has switched to courting international guests once again, including those coveted Gulf visitors. Bicester Village set to reopen soon as lockdown eases Its these personal touches that have helped boost the centres popularity with its Middle East guests. At our Boutique, we have gorgeous gifts and exclusive beauty offers, you can't get anywhere else! If you're already a member click here to sign in. But the move was a winner: Virtual shopping allowed Value Retail to drive sales throughout the pandemic when the village shops went dark, and it has become a pillar of the business. Sign In To Your Account Bicester Village The decision was also unusual because, unlike other large multibrand retailers, Value Retail has no e-commerce channel and doesnt want one. The company said virtual services continue to gain momentum, and have resulted in strong sales even after physical retail reopened in England on April 12. Present it the Welcome or Tourist Information Centre along with your credit card by 31.12.2018. Designed like a luxury hotel suite, the venue hosts up to 80 guests a day, with the space sectioned off for larger Gulf families or groups of friends. So popular have the virtual services become that the personal shopping team at Bicester was fully booked throughout the first week of reopening last month for a combination of virtual and physical appointments. The popularity of Bicester Village has made it a global icon in the luxury shopping world with The Bicester Village Shopping Collection now including 10 other sites across Europe and Asia. Being agile has been fruitful for Bicester Village during the Covid-19 crisis, which coincided with government clampdown on VAT relief for tourists. Bicester Village is currently closed but you can still enjoy shopping from the comfort of your own home with our new Virtual Shopping service that will deliver directly to your door. hbbd``b`fM V,`$@BH^2LB X! 5 We've come out of this stronger and the numbers speak for themselves. Francescas Acquires Richer Poorer, L.A.-based Womens and Mens Apparel Brand. Plan your visit to Cheshire Oaks (opens in new tab) Our fashion editor's top 5 picks at Cheshire Oaks The Village's parent company Value Retail responded quickly as a landlord, waiving all fees on its rental and service charges to help brands across its 11 outlets in The Bicester Village Shopping Collection, which includes nine in Europe and two in China, to offset the hit from falling sales. Value Retail has evolved owing to the pandemic, said Scott Malkin, its founder. Bicester Village. BICESTER VILLAGE UK. Bicester Village ( ) . ", Beta V.1.0 - Powered by automated translation. We always take the view that we are long-term partners of the brands, and that our interests are aligned. To offset these threats, Bicester Village also increased its virtual offering to maintain relationships with its Middle East clients. MB Bicester Virtual Shopping Author: J FRASER - MB Bicester 2021 Created Date: 7/13/2022 11:17:10 AM . Created with Sketch. PDF Bicester Village Virtual Shopping https://t.co/70jnSycqLp pic.twitter.com/MdKCgp1rxe. Bicester itself has recently taken on new brands including Jil Sander, Off-White, Vans, Tommy Hilfiger women and kids, and Benefit Cosmetics. R.R.P 52 Outlet 39 Advanced Night Repair There is still much demand for pent-up demand for physical shopping, something that the digital screen cannot replicate. The Tower Salon at Fidenza. EMAIL* PASSWORD* Remember me Forgot password? The decision was also unusual because, unlike other large multibrand retailers, Value Retail has no e-commerce channel and doesnt want one. Photo: Value Retail. In 2019, more than seven million people visited Bicester Village, which was built in 1995 by American Scott Malkin, with international footfall accounting for 35 per cent of all shoppers and Middle East visitors making a large contribution. We have the ability to ship everywhere in the Middle East, says Ms Campbell. Gulf visitors typically travel from London, arriving by car, private jet or by train, which takes less than an hour from Marylebone Station in the capital. Now we have such a strong relationship with the domestic [customers] but we never walked away from our long-haul tourists, we kept engaging with them," she said. Full details on which stores will be moving from virtual shopping to fully reopening their doors to customers will be available very soon. Set in the leafy county of Oxfordshire, the designer outlet shopping centre is traditionally a must-visit destination for Gulf tourists heading to London to see family and enjoy cooler temperatures during the summer months, as well as the cultural and shopping attractions on offer. Plus, from 7 to 31 October, unlock an additional 20% off the Village price during Private Sale in participating boutiques.*. Bicester Village Shop Unit 109-110, 50 Pingle Drive, OX266WD, England, United Kingdom, +44 1869 252022 Created with Sketch. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. Bicester Village Outlet | GUCCI Store Bicester Oxfordshire But Burberry in the same mall refused to ship to USA. The village has also added the upscale baker Biscuiteers and Pizza Terrace by Farmshop. We are making it as easy as possible for them to sell their surplus stock, so as to get their money back into the business, while driving their brand equity and acquiring new customers.. They were in contact from their own countries even during the lockdown, asking about the Village and whether everyone was all right and when we were going to reopen, says Ms Abed, who is originally from Iraq and one of four Arabic speakers in the private clients team. London's luxury stores 'hurting badly' without high-spending Gulf tourists, like all luxury retailers by the drop in international visitors. While Bicester Village was affected like all luxury retailers by the drop in international visitors, Ms Jupp says the outlet did a good job of making sure their brand portfolio was correct. ", Desiree Bollier of Value Retail expects the fourth quarter of this year to be the company's strongest to date. Are the Dior stocks good? We dont charge traditional rents, were royalty-based and we dont have traditional leases. Those apartments like the townhouse at Bicester offer personal shopping services and need to be reserved in advance. physical retail reopened in England on April 12, As reported in March, Italys Fidenza Village, Tinder owner Match Group swipes left on Russia, pledging exit by June 30, CEE MARKETS-CEE currencies strengthen even as business activity stays weak, GLOBAL MARKETS-Stocks fall; Aussie dollar soars after surprise hike, Germany's Baerbock calls for global target for renewable energy expansion, EMERGING MARKETS-EM stocks, FX muted after mixed manufacturing data. %%EOF From exclusive extras to insider invitations, become a member and take your shopping experience to the next level. 280K Followers, 1,445 Following, 3,202 Posts - See Instagram photos and videos from Bicester Village (@bicestervillage) While footfall in Bicester Village is down overall this year, 130,000 visited in the past seven days as the high-spenders return. Experience a hassle-free day with exclusive reserved parking for one vehicle. Bicester Village (@bicestervillage) Instagram photos and videos Bicester Village - Virtual Shopping - Facebook Those apartments like the townhouse at Bicester offer personal shopping services and need to be reserved in advance. 2023 Fairchild Publishing, LLC. . At Designer Exchange, prices for a second-hand Chanel handbag range from about 1,000 to 17,000 while a Birkin handbag is on sale for 70,000. I'm heading to London next month and wondering if it's worth making a trip down to Bicester Village. BICESTER VILLAGE UK APPAREL MEN FOOTWEAR MEN FOOTWEAR WOMEN FOOTWEAR KIDS ACCESSORIES CATALOGUE. For the UAE, sales are up 57.2 per cent compared to last year while sales to Kuwaitis are up 20 per cent. Advanced Night Repair Eye Serum Synchronized Complex II 15ml Ideal for all skin types, a light and intensive formula that fights the appearance of key signs of ageing around your eyes. Were treating you to a VIP experience like no other, with unique, personalised shopping packages tailored to you and your family. With over 160 boutiques from world-renowned brands such as #Gucci, #Prada, #Burberry, and more, Bicester Village offers an unparalleled shopping experience for fashion lovers and bargain hunters alike.Our video takes you through the stunning outdoor village, showcasing the beautiful architecture and charming surroundings, before delving into the wide array of designer stores. The group, which counts 11 luxury outlet . Value Retail, which owns The Bicester Village Shopping Collection, still isn't interested in e-commerce, but it's struck gold with virtual sales and services. Non Loyalty programme Terms and Conditions The Bicester Village Face coverings are mandatory in the village and have to be worn at all times in the boutiques. Partners. The Apartment at Bicester Village. The accuracy of information contained on boutique pages, including product and pricing . Get all the top news stories and alerts straight to your inbox. This involved virtual events to show off new collections or virtual appointments with the boutiques, where a staff member toured designer stores on FaceTime picking up products the client might want. Ive been sent a link to pay for a Bayswater and it just seems odd paying for such an expensive item via this method but perhaps it is legit? However, when shops reopened in the UK, domestic shoppers flooded the flower-lined streets but most of the international clientele were nowhere to be seen due to restrictions on travel. The Virtual Shopping page on all of the village websites remains one of the most visited pages, according to the company, and is proving to be a key guest acquisition channel for our brand partners, Value Retail said. ", Tourists from Gulf countries are slowly trickling back to Bicester Village. https://t.co/5u7X9IwZw1 #BicesterVillage pic.twitter.com/H08fA4YRNO. Since the borders reopened, we're starting to see staggering numbers. PDF Virtual Shopping Collection Malkin and his team are relentlessly focused on serving the brands that operate its village shops. 140 0 obj <>/Filter/FlateDecode/ID[<1A7C8707A0344EB483D72D5DB0042CBA><60859D8154E1AE43A11441BBBF7DF2F0>]/Index[131 17]/Info 130 0 R/Length 62/Prev 1006555/Root 132 0 R/Size 148/Type/XRef/W[1 2 1]>>stream Weve recently seen an increase in Saudi visitors because they went on the amber list first. Value Retail Switches On Virtual Shopping, and Sees Village Sales Soar Probably not.". Partners. Bicester Village - Virtual Shopping By the 1950s, he was hailed the British King of Cashmere. We have licensing agreements, like one would have in a department store, he told WWD in an interview last April. LOG IN To comment on this thread you need to create a Mumsnet account. As reported in March, Italys Fidenza Village, one of the 11 sites in The Bicester Village Shopping Collection, has been undergoing a reinvention during lockdown, in a bid to serve its customers better. They arrived in the UK with three other family members from Kuwait, in July when the travel restrictions eased. Outside the Apartment, luxury cars such as Rolls-Royce, Ferraris and Range Rovers line the valet parking area with staff dressed in bell-boy style uniforms on hand to greet them. Last year Value Retail renovated the Apartment at Ingolstadt Village, outside Munich. He said the companys mission is to inspire brands to deliver the magic, so when that was no longer possible to do in a physical format, Value Retail shifted to digital. We have licensing agreements, like one would have in a department store, he told WWD in an interview last April. Noor Abed, who started working as guest relations ambassador at The Apartment four years ago, typically spends her day conversing with guests in Arabic. Value Retails embrace of digital marketing and services is just one part of a broader effort to fine-tune its proposition to brands and the end-customer. Bicester Village may be closed for now, but we are still here for you. Enjoy a bespoke shopping experience with our new Virtual Shopping service. As reported in March, Italys Fidenza Village, one of the 11 sites in The Bicester Village Shopping Collection, has been undergoing a reinvention during lockdown, in a bid to serve its customers better. LONDON In-store shopping may be roaring back to life in Europe, and China, as vaccination rates rise and lockdowns ease, but Value Retail is no longer relying on that to drive business, or attract customers. They come early morning, they leave sometimes even after the closing time at 8pm and they are spending more because they havent been shopping for a long time. In an interview following the reopening of U.K. retail last month, Malkin said that during the pandemic, the new virtual shopping offer also allowed us to embrace the traveler who historically doesnt shop remotely, via special experiences and personal shopping. The UAE turned amber in early August. We always come to Bicester Village to shop but this is the first time weve been able to fly in since the start of the pandemic, says Aisha. We dont charge traditional rents, were royalty-based and we dont have traditional leases. Be advised that changing your location while shopping will remove all the contents from your shopping bag. They've really enjoyed being able to still shop but in a very personal way., Weve loved welcoming you back to @bicestervillage this week and look forward to seeing more of you soon!Before you visit, make sure to check out our shopping protocols to ensure you have a safe and enjoyable visit. DISCOVER EXCLUSIVE OFFERS BY CONTACTING THE STORE: Phone:+44 (0)1869 249476 WhatsApp: WHATSAPP. At the brands La Vallee Village in France, for example, sales to shoppers from Saudi Arabia are up 4,639 per cent in recent weeks on last year, accounting for the third highest nationality overall, while sales to Kuwaitis are up 3,070 per cent. Please contact boutiques for terms and conditions, including returns policies. I think we're going to have one of our strongest fourth quarters in the history of the company. On-site safety features at the villages include thermal scanning on arrival, hand hygiene stations, social distancing marshaling, digital lines, and reduced capacity within the village and the boutiques. Accessories, home and sport/active categories all performed well during the reopening week at Bicester as did apparel categories. They unveiled new brands, such as fashion retailer Off White, to lure a younger audience, as well as a series of second-hand, pop-up stores where buyers can tap into sustainable shopping. Last month saw the opening of the Bicester Village Personal Shopping TV studio, a backdrop for virtual appointments, private brand collaboration events and trunk shows. . Bicester Village Virtual Shopping Skincare. And were raising our game in terms of the service we will provide to our brands. Village Price: 349 Starwalker - Resin Fountain Pen 8482 RRP: 515 Village Price: 438. Accessories, home and sport/active categories all performed well during the reopening week at Bicester as did apparel categories. Bicesters added incentive of discounted luxury goods have been particularly popular with those wanting to indulge in luxury without the usual price tag.. The designer outlet is traditionally a popular destination for Gulf tourists heading to London. Nat Peal founded N.Peal in 1936, with his first store in Londons Burlington Arcade. The company said virtual services continue to gain momentum, and have resulted in strong sales even after physical retail reopened in England on April 12. Visit. 17/05/2021 19:28, Hello, just to revisit this, has anyone since purchased a Mulberry from the Bicester village outlet via the WhatsApp online virtual shopping portal? Bicester Village is the founding member of a collection of 11 global shopping destinations, all home to world-leading fashion and lifestyle brands at exceptional prices. What if I want to shop from more than one boutique? LONDON - Business at The Bicester Village Shopping Collection hasn't returned to normal post-pandemic - and Scott Malkin couldn't be happier. To make your visit extra special, simply download the invitation to receive your VIP Card and enjoy additional savings on your purchases. 17/05/2021 19:28. N.Peal Outlet My mum was after a bag and we looked around generally to find bargains because they have all the big brands here such Gucci, Dior and Prada, says Ozge, who works for a barber in London. When Dubai resident Mohammed Sayed touched down in the UK from the UAE this month, one place he did not want to miss during his two-week stay was Bicester Village. The Villages within The Bicester Collection will process your personal data in order for you to participate inour membership programme. Over the past year Value Retail, which owns The Bicester Village Shopping Collection, a group of 11 luxury discount outlets in the U.K., continental Europe and China, has overturned some old beliefs, and introduced virtual shopping with success. endstream endobj startxref We come to Bicester to get out of the city and its a bit different to central London as there arent many outlet options near to us, says British-Turkish Ozge Bozyigit, who was shopping with her sister, Zisan, and their parents. But as international visitors return, Ms Collier insists the company will not turn its back on its domestic customers. Virtual shopping - Bicester village | Mumsnet Created with Sketch. Bicester Villages parent company Value Retail was among a group of luxury brands, such as Selfridges, which warned the UK government that the end of tax-free shopping for international visitors could result in 1bn in lost investment from luxury brands. We are making it as easy as possible for them to sell their surplus stock, so as to get their money back into the business, while driving their brand equity and acquiring new customers.. Value Retail Sees Sales Bounce Back at Shopping Villages Worldwide "The Bicester Village Shopping Collection" is a brand name and registered trade mark which is currently used to market and promote the Villages; "Value Retail" means (i) Value Retail Management Limited, incorporated and registered in England under number 02884191, whose registered office is at Management Suite, Bicester Village, 50 . Bicester Village (@bicestervillage) / Twitter Simply select your favourite brand and contact the boutique directly to start shopping, or contact our Personal Shoppers to shop from several brands in one go.Brands include Acne Studios, Aquazzura, Balmain, Breitling, Brioni, Christian Louboutin, dunhill, Ermenegildo Zegna, Golden Goose Deluxe Brand, Hunter, Le Creuset, Molton Brown, Montblanc, Mulberry, Paul Smith, Saint Laurent Paris, Tory Burch, and many more.We caught up with CEO and fashion director of Tank Magazine, Caroline Issa, who shared some of her favourite brands which now offer this new way of shopping. The Villages include Bicester Village near London, Kildare Village near Dublin, La Valle Village near Paris, Wertheim Village near Frankfurt, Ingolstadt Village near Munich, Maasmechelen Village . Ship to: United Kingdom Change Country/Region. "We now have a compounded business between a strong domestic footprint and an international one on top of it. We look forward to welcoming you to the Collection of Villages unique shopping destinations where something extraordinary happens every day. Simply. BICESTER VILLAGE HACK: Designer Outlet Virtual Shopping and Home All reviews ralph lauren designer shops outlet shopping high end designer real bargains great shopping shopping trip window shopping vivienne westwood gucci outlets pret . The group is also hiring product sourcing teams to work more closely with the brands in a bid to buy more thoughtfully, based on the needs the customers who are shopping in-store, and virtually. Bicesters restaurants, including Caf Wolseley, Farmshop (part of Soho House) and Shan Shui, among others, are serving at outside tables and are set to indoor dining on May 17, in line with the British governments reopening strategy. @-sL$QO|b650wt40Sdd3LN,$fb~W-wPPw0LUj?h""A8Tb]EAZvVQ/! vu I hope Dior in Bicester village ships to USA. Now shoppers from the Gulf are returning gradually, led by visitors from Saudi Arabia and Kuwait the first Gulf countries to have their status switched from red list to amber in July with the Village experiencing double-digit growth in sales. Malkin said that Value Retail is hiring once again, and the focus is on people with personal shopping and clientele-ing skills. Which is why Mr Sayed, who has visited Bicester Villages manicured streets "many times" in the past, ensured a visit was on the calendar during his first trip back to the country since the pandemic started. FRAMETaps British Vogue Fashion Director Julia Sarr-Jamois, Kilian Paris Cant Stop Loving You Fragrance Smells Like a, Dare to Bare? BicesterVillage VIRTUAL SHOPPING SHOP OUTLETPRICES FROMYOUR HOME! Consumers were really seeking destination shopping and retail parks like Bicester Village have additional features like restaurants, entertainment and free parking, which people always love, she said. 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