%PDF-1.7 The company features a deeded timeshare program with timeshare locations across the United States and Caribbean. x}ms$wE?}#74;{rZ{-.6ff!gIOb]t&P@"H$P_az|/M^~iJ! I would highly recommend not going through this company for their vacation destination products. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. ConsumerAffairs is not a government agency. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Get Directions. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Explain why you feel it is inappropriate: Login to participate on the website. After subtracting the $100 MasterCard and 10,000 Choice points (which TPG values at $60), I figured we'd be paying a net of . Bluegreen Corp. offers customers regular deals, with two to five night getaways at properties across the country that cost only 149 dollars. For any questions, we can be reached Monday - Friday 9:30am -5pm EST at 954-687-0482. In fact, you can travel to 4,200+ RCI affiliated resorts in 110 countries around the world. Note: they say its not a timeshare, it is!! We value your privacy. Vacation Getaway - 3 Day 2 Night Mini-Vacation Two adults receive 3 days and 2 nights of accommodation in . Save an average of 15% on thousands of hotels with Expedia Rewards. Savvy Midwesterners know there's a quiet, all-in-one escape just 90 minutes away. All these properties can be booked without the benefit of timeshare contracts or exchange companies. Click here for drive times from various cities. So I have to spend a large amount of money on two separate transactions then hope to get my reimbursement within a 6 week period yeah right, not counting on that if I haven't even received $50 gift card which is basically a REIMBURSEMENT for my own money spent. I was charged $150.00 on my card to receive a 3 night stay at a resort of my choice. I already know a refund of my monies for the three certificates will not be reimbursed, but Im writing to prevent others from getting misled. Enjoy reading our tips and recommendations. We were told Bluegreen had a resort in Fiji, NOT TRUE! At Bluegreen Vacations, we're continually striving to improve the ownership experience through added quality, convenience, value and comfort. If you turned on the air it made a loud screeching sound. RUN VEERRY FAR AWAY! So they extended my end date and we went through the same process of no availability for dates again. PDF Choose Your Vacation! - gocrv.com I bought my Timeshare through Spinnaker in SC, and this was supposed to be incentives to buy, but I highly recommend they distance themselves from GoCrv, as they are swindlers and charlatans. Travel Information - Virginia's Blue Ridge Go Cross Cyclocross Race in From the get go, the representative was extremely rude. Bluegreen Resorts Pigeon Forge Hotel Guide Some globe-trotters choose hotels based on location, but others book by name. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. 2 0 obj I was told that they could not get a supervisor on the phone nor was I able to hold for one to pick up the call. Explore Ownership FEATURED DESTINATIONS & RESORTS Orlando, FL Myrtle Beach, SC Smoky Mountains, TN I planned this amazing week with my freshly asked fianc. 4 0 obj BBB reports on known marketplace practices. That was fun but the cruise was a scam. CERTIFICATE DETAILS: This certificate is redeemable for a reservation form offering 3 days, 2 nights hotel accommodations for two adults in their choice of several destinations. Join over 220,000 owners who have discovered a better way to vacation with the Bluegreen Vacation Club. We were so excited about this perk and one of the main reasons we purchased.. Leave again and call corporate to inform them of what has taken place. But in the end, we tried to convince ourselves that we made a good purchase. Not the weekend dates that I gave them and after 10 minutes on the phone waiting for them to tell me the only days they can book was during the week at a Howard Johnson. (800) 818-6890. Sign up to receive our free weekly newsletter. Blue Green basically gave me an ultimatum of lose my money or sleep in a small room with a queen sized bed and no air. 2881 E Oakland Park Blvd STE 205 Fort Lauderdale, FL 33306-1813 Visit Website (954) 687-0482 Customer Complaints 113 complaints closed in last 3 years 68 complaints closed in last 12 months Read. Getaway deals: He had us fill out a form for corporate to review and someone would contact us within 2-3 days. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. endobj You will receive communication from us if your travel plans are affected. If you get one of these "free gift" presentations in the mail throw it in the trash. Get buying tips about Timeshares delivered to your inbox. We paid $199 for a 4 night stay at a Choice Hotel. Bluegreen Corp. features timeshare properties across the United States, which makes them easy to access for customers across America. One of the ways we achieve this is through periodic resort upgrades that enhance your vacation enjoyment. We were pressured into buying after declining offers more than 4x and had 4 Salesmen rotating in and out of the room. Fast forward two days. I did tell him that the gift card that was given to my husband at the time of purchase was used and he said that was no issue it was complementary and that I would be getting back the full refund. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Why would I do a Timeshare tour for 2 hours or more and pay all of that money, when I could go directly to Carnival for about the same price? They insisted I buy something that day. -Zzgk\\v4% nVl3{! During the presentation, I had felt confident in what I was buying because I had misguided trust in the salespeople, but I was wrong. After much arguing for 2 hours at the front desk, the resort/hotel manager confirmed that they had already told her that they were gonna COP the room for us that night, and we had to pay nothing. endobj Bluegreen is a company that specializes in timeshares and adventure vacations, and it was founded in 1966. Unsubscribe easily. They said we had no way to check availability until we purchased the package. More Information. Note - a limited number of UCI team onsite RV spots are available, reserve when registering for the race. Find out more on how to get started, or call us toll-free at (866) 933-7520. We were told their product was a deeded real estate interest that appreciated in value over timeNOT TRUE! Gift card perks: It's small claims court at best but I will be getting a lawyer. BBB Business Profiles generally cover a three-year reporting period. There are NO other fees. Click here for detailed maps of Roanoke. The $150 spending money is a reimbursement, and must be spent DURING the trip and you are only allowed to submit TWO receipts. I said I did not want to do that since we would be going for my birthday and to just refund the money. <> Whatever, we go on to enjoy our vacation. I let it blow over and inform them We do not wish to proceed with the purchase. We were told that we wouldnt be required to pay any other hotel charges. Representatives from Bluegreen Corp. can help customers find and book fun adventures and excursions during the time they use their timeshare. Found another number at the Better Business Bureau and called it and stated my issue to the customer service person. We were told we had a year to use the free stay. For example, the following statements, concepts, and benefits are based on lies and half-truths. I informed him that is not what he just told me and that I was not getting accurate or complete information all the way around. When I went to book my Trip through Gocrv (Customer Service Network Group) as directed by the package instructions I had to put down a deposit of $240 which was very unexpected. Access the headquarters listing for Customer Service Network Group, LLC. For what, lies? I will be writing a letter to them and to the Better Business Bureau. ", A verified traveler stayed at Hotel LeBlanc, BW Signature Collection, "Stayed before. Please do not post a false review. No. Most hotels are fully refundable. Get buying tips about Travel Agencies delivered to your inbox. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. They flag my acct as fraudulent and advise it should be removed from my credit in 30-45 days. Get to the end and a skeptical but fill out paperwork to have only my FICO score checked to see what our numbers would look like. The company offers customers a points system, and they can access different resorts by accumulating more points. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Video: https://www.youtube.com/watch?v=qVc7ImQNeS4. Bluegreen Vacation Club | RCI.com a0eX.K_gn:zYFg_\5ES2 [orMq,=/ ~D?2j2^_1G?.T~\+"*U0"kc$Od '/m1]Xr ;xbkrj#7+tFkym\S\[O% )S'Ijq=@J.WNt]q+8k kS*}[OzQyD-E9n/6{.1Ux5ofyxs{m='*!!05$yj0'byi?<4ps=i=OgH.>~Y >]nf4]hc7.7}?- (Which is the alleged way they save money on taxes for the trips you buy with their memberships) There are similar companies in the TriState area that have the same M.O. get quotes and more. It is a scam. Thank you, you have successfully subscribed to our newsletter! Company resolves 93% of complaints brought to its attention from Business Consumer Alliance. We are walked to the front desk to receive our TWO $50 gift cards they promise for sitting through the presentation. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Half way through the call I had enough and politely asked for a Supervisor. Please read their reviews, and dont take them lightly. I was invited to attend a presentation in which they try selling you a very expensive timeshare. Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. Write reviews, ask and respond to questions, Once you register you can take full advantage of your Bluegreen Vacations ownership, online: Book Points and Bonus Time reservations Earn rewards with Bluegreen Rewards referrals Enjoy exclusive owner offers and promotions Register Today After doing much research (which was to late) on BlueGreen, I decided to check on the total fees that were associate with the cost of the FREE 4 night cruise we would have received for listening to the Timeshare tour. gocrv.com Enter Your 9 Digit Certificate Number or Already Registered, Access Account Using Email Address On File submit To register your certificate, enter your 9 digit certificate number. Resort amenities may feature: large living and dining rooms, fully-equipped kitchens, laundry facilities, pools, hot tubs, saunas, spas and state-of-the-art fitness centers; along with activities such as windsurfing, parasailing, water skiing, and championship golf courses. I was then told that someone would call me back. Gocrv apparently supplies Ble Green Vacations with vouchers for a free weeks resort stay anywhere is the US if you attend a time share presentation. So, get thisThey pitch rental income, but in order for me to rent it out, I have to be there at check in to show my ID so my renters are able to check in. The customer did have a reservation and it was confirmed with her. Also, within a few miles to Dollywood and the Island. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Will never agree to anything with this company again or any company that offers gocrv vacations. We require contact information to ensure our reviewers are real. Helpful (0), Flag This Review Sounds nice to only pay taxes and fees on a hotel room. We received a mail notification of our stay which had been changed to a 3 night stay. The only reason I attended the first sales presentation with Bluegreen was because they offered me a discounted stay as long as I just attend a SHORT presentation. Please understand that these salespeople, will quite literally, talk over you, make up their own definitions of the product they are representing, and lie directly to your face. A link has directed you to this review. Note: its refundable ONLY IF YOU DON'T USE IT. I was told we would be charged taxes and resort fees in the amount of $107.00 for the 4 nights (including the 1 day early I showed up), and we ended up coming in town a day early, so we were expecting that day to be cut in half as far as the price (as it was not included in the 3 night stay package), as we were instructed on the phone. Villa renovations include updates with new furnishings, bedding, appliances and dcor. Sign up for free now, Sign up for free to participate on the website. BlueGreen Vacations tried to charge us $159.00 for the room (once we got to the hotel lobby), when the room was only $143.00 (according to the hotel manager) How does that make sense to charge us more? Choose the number of stars (by rolling over them) and then click (3 stars default), 125 characters remaining | 125 total characters allowed, 3000 characters remaining | 3000 total characters allowed, Showing Of course the day after check in we had to sit through a sales marketing presentation. They billed card and also charged 150 deposit. We were so excited about this perk and one of the main reasons we purchased. 5 recent reviews We pretty much had the hotel to ourselves most of the week, but had an amazing time. They pushed and pushed, and I budged because I could not handle their pressure anymore. We checked in and were given our key. I was told to call the main number and sort it out with them. Later, we had found that this was a lie. They even participated in activities. Contact them directly! Sign In | Bluegreen Vacation Packages Spent $240 on a deposit, have been on the phone for 5 hours, no one ever picks up, cannot schedule trip, Was this Review?