I went with the tall 50 gallon vs the short one as the short one seemed to have a lot of negative reviews etc. This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. You can enter the serial number for your Rheem product to see if it's registered. . A Appliance Helpers representative is available for you 7 days-a-week including Holidays!! Purchase the right valve for your model. If the thermostat is set above 120F, turn it down to that temperature or lower. Do Not Sell or Share My Personal Information. IF YOU NEED SERVICE 1. All information is provided "AS IS." 3/4 in. They are available in 3kW through 12kW and in 208-Volt, 240-Volt, 277-Volt and 480-Volt. DANGER: Before manually operating the relief valve, make certain no one will be exposed to the hot water released by the valve. Contact the local electric utility. Non-metallic piping, dielectric unions, flexible connectors etc. Rheem Performance Plus 50 gal. Medium 9 Year 4500/4500-Watt Elements You're the best! Place a couple towels on the floor if replacing an element. This is normal for heat trap fittings when in operation and does not indicate a need for service. F ! . . Isolated tank design reduces conductive heat loss. Before You Call For Service Troubleshooting Tips Save time and money! Spring came and again things were fine so I forgot about it. . Jun 13, 2016 by Rheem Performance Vs Performance Plus - Stories of a House Had it for about a month now. Gas: Check if the gas valve has been turned off. A dual-element water heater uses two heating elements controlled by two separate thermostats. Rheems light-duty commercial electric water heaters with Terminal Block are field convertible to meet any Light-Duty hot water application need. A 240-Volt electrical connection is required for installation. If you do not understand, these instructions or any terms within it, seek, water heater should be directed to the seller, from whom it was purchased. No valve of any type should be installed between the relief valve and the tank. On a 240 volt water heater, there will always be 120 volts to both elements. If the unit has an electronic ignition and it wont fire, the ignition might require replacing. Rheem Performance Plus 63 Gallon (285L) 9 Year 4.5kW Tank Electric 0000008413 00000 n 0000018992 00000 n The fittings are electro zinc plated and polypropylene lined. I'm totally at a loss, and talking to Rheem (I do still have warranty) is a mixed bag. There is no payment! This model comes with 2 4500-Watt stainless steel heating elements. Electric tall water heater provides an ample supply of hot water for households with 3 to 5 people. Tall 9 Year 4500/4500-Watt Elements Electric Tank Water Heater with LED Indicator, Commercial Light Duty 30 Gal. Caution: Its recommended that you set the thermostat no higher than 120 degrees Fahrenheit to reduce the risk of severe burns from scalding. DANGER: There is a hot water scald potential if the thermostat is set too high. Your IP: At Rheem, we strive to innovatebest-in-class products to lead the industryin environmental improvements. Thank you for the diagram - I will do some more testing with my meter. The location chosen for the water heater must take into consideration the following: Local Installation Regulations This water heater must be installed in accordance with these instructions, local codes, utility codes, utility company requirements or, in the absence of local codes, the latest edition of the National Electrical Code. That's what we thought, and we changed all that to new, but with no luck. Great information, this really clarified what I thought it was a problem. The purpose of these lights are to indicate the power and element status of the water heater. The Rheem Performance Plus 50 Gal. The purpose of an insulation blanket is to reduce the standby heat loss encountered with storage tank heaters. If this problem starts immediately after you install or repair a water heater, a fitting is probably loose. Rheem Residential Electric Water Heaters - Performance Plus High Jun 28, 2017 by Turn off power and water to the unit, and turn off the well pump, if applicable. New heater will shutdown the water and electric until service is done! Tank sizes range from 29-to 98 gallons to allow for the much-needed perfect fit. No it can not. Be sure to read and understand the entire Use and Care Manual before attempting to install or operate this water heater. Thanks. . If additional, information is required, refer to the section on, 50 gal. 1: pdf: 298.79KB: View Download. The Rheem Performance Plus 50 Gal. DoItYourself.com, founded in 1995, is the leading independent home improvement and repair website. 0000082488 00000 n It provides more hot water and includes a self-cleaning feature for added convenience. experience as a licensed oil & gas technician. Models range from 30 through 120 Gal. Electric Water Heater Elements Rheem Performance Plus 50 Gal. Tall 9 Year 5500/5500-Watt Elements The water drained from the tank may be hot enough to present a scald hazard and should be directed to a suitable drain to prevent injury or damage. Installation Checklist A. Press and held the reset button for 10 seconds and the automatic shutoff cycles read more. Thank you Home Depot. Checked power, reset the breaker, has power on both the elements. Cloudflare Ray ID: 7c0f1cfb2b9e0198 Replace fuse or reset circuit breaker. Ed Lauren. 3, 4 FOR YOUR RECORDS Write the model and serial numbers here: # # You can find them on a label on the appliance. Jun 27, 2017 by Installed myself in less than an hour and works great. Vacation and Extended Shut-Down NOTICE: Refer to the Hydrogen Gas Caution in the Operating Instructions. WATER TEMPERATURE SETTING Safety and energy conservation are factors to be considered when selecting the water temperature setting of water heaters thermostat. These water heaters start at a UEF of 54 and max out at 81 for the most efficient models. . Rheem Recalls to Repair Water Heaters Due to Fire and Burn Hazards 0000001372 00000 n The two gas units both come in 40 and 50 gallon capacities, with an energy factor of .62. Shirley Ann Lang. Manual reset limit (ECO). 9-year limited warranty on tank and parts for your convenience, 2 year in home labor warranty for peace of mind, Self-cleaning feature reduces sediment and mineral build-up to prolong tank life, Automatic thermostat keeps water at your desired temperature, Requires a 240-Volt connection for installation, Electric junction box located above heating elements for easy installation, Designed for easy replacement of your existing water heater, Call 1-855-400-2552 before noon for same-day installation service in most areas, or. Jan 27, 2022 by A 63 gallon electric water heater providing an ample supply of water to households with 5 - 6 people. SOLVED: no power in lower element? - Water Heater - iFixit This website is using a security service to protect itself from online attacks. The Rheem Performance Plus 40 Gal. . The basic operation of a two thermostat system (upper and lower) on an electric water heater of 240 volt supply is as follows: Only one element will come on at any one time. . How to Set the Upper and Lower Thermostats on Dual-Element Water The Rheem Performance Plus 50 Gal. Replaced a less than three year old water heater of the exact same model due to the bottom rusting out. NPT x 63 in. 1) Power on and heating cycle complete. John Bryant. Most manufacturers recommend changing the lower thermostat setting, while leaving the upper thermostat at the factory setting. Answered in 10 minutes by: HVAC Technician: Gaztech1 Hello! All models shipped in simultaneous configuration. After 9 days have hot water again. HYDROGEN GAS IS EXTREMELY FLAMMABLE!! Allow the water to heat up. You checked the fuses to those lines? Copyright 1995-document.write(new Date().getFullYear()) MH Sub I, LLC dba Internet Brands. . It is leaked. Medium 9 Year 4500/4500-Watt Elements Electric Water Heater with LED Indicator. Electric water heater elements are the source of heat for electric water heaters. Staple sales slip or cancelled check here. This is normal. The link below may be able to answer you issue. Watt Densities: Lower watt densities mean the element stays cooler and will last longer. Description: This recall involves Rheem brand "Performance Platinum" electric water heaters in 40, 50 and 80 gallon capacities. oldturkey03. This uses less electricity, lowering your electricity bill. Rheems light-duty commercial electric water heaters with Terminal Block are field convertible to meet any light duty hot water application need. The upper one heats the water in the upper part of the tank first. It turned out to be a lemon and after much effort to repair it, Rheem replaced it under warranty and even paid for Home Depot to install the replacement. Repair guides and support for gas and electric hot water tanks, boilers and household heat exchangers. Worked great! 0000018380 00000 n C. Operating the water heater. Power checks okay, top element 220v. Like message says:Upper Element Error or Relay stuck closed. A Rheem technician can check the gas valve and clean or replace it. The upper element heats the upper portion of the water column. The replacment helped for a short while, but then the problems returned. Related Troubleshooting Pages:Rheem Air Conditioner Troubleshooting, Rheem Furnace Troubleshooting, Rheem Water Heater Troubleshooting. You checked the power? Electrical current wont pass through a bad part. Place a bucket on the floor beneath the valve or hang a light bucket from it, and if there is only water in the bucket the next time it leaks, youve found the source. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. Many modern homes come with dual-element water heaters. The water heater and piping should be drained if they might be subjected to freezing temperatures. We had 9 people at our home over Christmas and never had a hot water issue. Pay particular attention to the Safety Instructions. Your response was very helpful! Checked power, reset the. If the circuit breaker in your electrical panel is in the Off position, turn it to the On position. Turn the temperature dial with a small, flat-head screwdriver. Call us 844-262-5082 The Rheem Performance Plus is a water heater available in gas and electric models. Just installed it about 3 weeks ago, so far so good! Air purged from water heater and piping. Install the new thermostat. Be sure to check the reset button/limit switch located above or near the upper element. visit our Water Heater Installation page for more information. Rheem Performance Plus 40 Gal Medium 9-Year 5500/5500-Watt Elements Answer Summary Gaztech1 here,I am ready to assist you with your issue. Rattling noise during periods of water usageInternal heat trap fittings in operation. Yes No Score 2 Add a comment Most Helpful Answer They tell you to get an answer from a tech and fill out a form they'll charge you a dollar. Remove the access cover panels located on the side of the tank. Rumbling noise Water conditions in your home caused a build up of scale or mineral deposits on the heating elements. Rheem XE50M09EL55U1 download instruction manual pdf 0000022811 00000 n Ground screw NING WAR Junction box cover Conduit connector Wire connections Water heater junction box. Need Help? Since replacing it involves the potential for a gas leak if not handled properly, consider calling a repair technician for the work. Relief valve Pressure build up caused producing popping by thermal expansion noise or draining in a closed system. A premium grade anode rod provides long-lasting tank protection. :FWsjKrWj.Y;TbM}2Q4)4,fg22(%m^S[spkP)2O":wt+)cGrdDihU[)'k=7U"Y_n6KI\!TdHlo]P88wmk2;U M=79J'X,(khGq?!t6 A6j :.tkV"OfKBGv|x}lRk.J KC?(E/M8U#$2P Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. Reliance 606 40 Gallon electric. What make and model is our water heater? We welcome your comments and suggestions. Once it reaches the set temperature, it will shut off and then send power to the lower element. Installing the water heater. I tested the new thermostat with a meter and it had started exhibiting the same problem - would not engage upper element. Limited Tank and Parts Warranty -9 Years, *See written warranty for complete details, Click or tap below to find an authorized Rheem dealer. Only take Rheem water heater troubleshooting steps youre knowledgeable about and comfortable with. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. Cold water inlet temperature may be colder during the winter months. Lower element is powered by the thermostat-open leg of the upper element. . Price and it working good. . I have one doing the same thing replaced everything but top element don't get hot enough to turn bottom element on, Jan 17, 2019 by Rheem Performance Plus 50 Gal. Medium 9 Year 4500/4500-Watt Elements If the water heater is to remain idle for an extended period of time, the power and water to the appliance should be turned off to conserve energy and prevent a build-up of dangerous hydrogen gas. This guide to common water heater problems covers gas and electric models from Rheem, Ruud, and other brands. Using a wrench, loosen the old valve by turning left/counter-clockwise. . Medium 9 Year 5500/5500-Watt Elements Electric Tank Water Heater with LED Indicator by Rheem (2169) Questions & Answers (403) Electronic LED system indicates element and thermostat operation Make sure it fits: measure your space to ensure dimensions fit WA Residents - see disclaimer below before purchasing Rheem Performance Plus 63 Gallon (285L) 10 Year 4.5kW Tank Electric Performance Plus 40 Gal Medium 9-Year 5500/5500-Watt Elements Electric Tank Water Heater with LED Indicator . The Rheem Performance Line. Isolated tank design reduces conductive heat loss, Dual 5500 or dual 4500 watt copper heating elements, FHR: 52 - 63 gallons, based on gallon capacity, Indicates heating element and thermostat operation, Premium grade anode rod provides long-lasting tank protection, High performance and lower operating cost, Compliant with many electric utility incentive programs, Electric junction box located above heating elements for easy installation, Over-temperature protector cuts off power in excess temperature situations, Temperature and pressure relief valve included. Flip open the relief valve to take any remaining pressure off the tank. Electric supply may be off. If you use propane, your tank might be empty. Changed lower element and Ask an Expert Home Improvement Questions HVAC Questions Rick, HVAC Supervisor Satisfied Customers Rick is online now Related HVAC Questions My water heater is not heating water. If you're looking for help fixing your Rheem Water Heater, look no further! C = 150. If the water heater is new, or if youve just moved into a new home and arent familiar with the water heaters capability, its likely that the unit is undersized. Also has WiFi that will notify me of any problems or need of service. The Gladiator water heater is unlike any other water heater because it provides the Power to Know, the Power to Control, and the Power to Protect. If you smell gas around a gas water heater, turn off the gas valve and dont ignite anything. 5 Proof of the original purchase date is needed to obtain service under the warranty. DANGER! This unit comes with two 4500 watt elements and an automatic thermostat which keeps the water at the desired temperature, providing faster hot water delivery. But then the next day the problem returned, and now once again there seems to be no way to get the upper thermostat to engage the upper element.